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Frequently asked questions • Can I? • How? • What? • Why? • Which? • When? • Answers to the most frequent support inquiries •

Frequently asked questions

Who are you and what does GoWin! do?

We are a group of University friends. Initially passionate about football. Then passionate about mathematics, statistics and probabilities. Then passionate about computers and software. This is how GoWin! was born. More than 20 years ago! It is now the football prediction software with the highest longevity on the market, with more than 15 years of online presence and many, many thousands of happy users. That's all. We like to let our users talk about GoWin!. You'll be welcome to discover more.

I'm a football punter. How will GoWin! help me?

With GoWin! The Football Forecaster you can carry out a complete analysis of the matches, teams and leagues you want. You have at just one click tables, results, biorhythm, statistics and, of course, accurate predictions made by our famous Football Forecaster Engine. Based on the data provided by the program, you can easily find the most fit for your system teams, matches and leagues. You can create or refine your selection of matches in order to ensure the highest winning probability. In other words, you will be completely informed with significantly more chances to win.

Do I need GoWin! ?

If any of the below statements apply to you then it is exactly what you need and you have all chances to join the great group of GoWin!’s happy users:
-You like football and like betting – they are your hobby or passion.
-You are a professional punter or an amateur that wants to become professional.
-Want to improve your chances by analysis and good prediction.
-Want to tip the profit/loss balance in favour of profit.
-Placed at least one bet before and looking for improving your technique.
-Looking for a diversity of leagues and matches in order to choose the most fit for purpose ones.
-Want a deeper analysis on a certain league or team.
-You want to enter into the betting world with more chances right from the start, and to keep your head up in front of the most experienced and the most successful punters.
-You know that luck always plays its role but it can be well trained by knowledge and science thus minimizing the hazard.
-You know that building something of value, durable, requires good tools and always want to add a good tool to your betting arsenal.

While we understand that everybody wants to win and GoWin! is a tool that definitely increases the chances to win there are certain circumstances when it simply may not be suitable and when we do not encourage you to buy or use it.

If any of the below statements apply to you then it is not what you are looking for:
-You are not a punter, never placed a bet and do not intend to turn this into a hobby or passion, just need money.
-You like neither football nor betting but want to make some easy money.
-You want to get rich fast and easy – while this is not impossible and may occasionally happen, our application is definitely neither fit nor designed for this purpose.
-You think that with its help you will never lose any bet anymore - that's definitely an ambitious goal and we like ambitious people but this will not be possible even with the help of this excellent tool. Football cannot always be tamed by logic and sometimes it simply happens to lose. This app, however, will definitely be an important assistant that will guide you closer to success.

Do you have an automatic updating service or should I manually enter the fixtures and results?

We will do this hard work for you. You just have to click on a button and the Deluxe Database, containing fixtures, the latest results and information will be automatically updated.

What kind of predictions are available?

It calculates several types of prediction: final result 1X2 and home win/draw/away win probabilities, final score for normal and surprise result, Biorhythm and Confidence. You can check how accurate the predictions are and, with the help of Best Choice, choose the best leagues.

Does the software calculate Under/Over prediction?

Yes, it does. The prediction engine calculates the most likely score so it can be used for Under/Over as well. Also, there are available very useful statistics regarding the number of goals scored in a league and by each team, which will definitely add value to your decisions. Having a strong scientific base, your Under/Over will be much safer. You can even create and backtest your own Over/Under Technique.

How does GoWin! calculate predictions?

This is the business of the famous GoWin! SMART Engine: based on highly complex mathematical algorithms specifically developed by our team, it proved to be one of the best soccer forecaster on the market in a long practice. Due to its high and fast capacity of self-learning of different behaviours and patterns it is extremely adaptable and accurate thus providing excellent results in a very large range of input conditions.

Can I check the great prediction accuracy for the played matches?

Yes, of course. There is a very simple way to check the quality of the predictions: Simply select the period you want to check for and click on the button "Performance". The matches correctly predicted will be highlighted in red. You should take a look at "Fast statistics", too. We wish you "a lot of red"!

What is the accuracy of the predictions?

You can find on the website at the Performance section short samples directly taken from the program from the current seasons as well as more relevant long-term samples for different seasons and leagues. The first rounds (due to learning period) and the last rounds (sometimes, due to lack of motivation) should not be taken into account.
This is the overall performance which means that that level of performance is achieved without any additional study or selection based on your knowledge or on statistics.
While this makes an excellent starting point, the program also offers a wide range of statistics that provide a great way to effectively refine your selections and thus to increase once again your winning chances.

Help file not displaying any topics.I've downloaded the help file but it won't open.What should I do?

On certain systems, the .chm help files downloaded separately from the Internet need to be unblocked. To fix this issue in Windows XP or Vista, right-click on the CHM file (gowinhelp.chm), select Properties, and then click on the "Unblock" button. Click "Apply" to show the content. If you have Windows 7 or newer, unchecking the "Always ask before opening this file" check box from the "Open File - Security Warning" error message box that appears when opening the chm file should resolve the issue. Alternatively, to open the manual, you can start the programme and then press F1.

Does it offer extra statistics?

Just like a pro: in addition to the accurate predictions provided, in order to complete your analysis, it gives you the possibility to easily compare all the leagues and teams on several key aspects such as: Goals (Overall, Home, Away), type of the most frequent result (1,X,2) etc..
Use these data to select the best and the most appropriate competitions and teams for the desired type of bet: for example, choose low scoring leagues and teams for Under 2.5 or look for Draws only where frequent draws happen and this will really make the difference once again. Also, Teams Biorhythm & Face-to-face Analysis is the ideal place to compare the teams for any desired match.

What does Confidence mean? Can GoWin! predict surprise results?

Confidence is a unique and very interesting coefficient of the fluctuation/constancy of the behaviour of each team. It will tell you which team is statistically expected to have a constant behaviour in the near future (a higher value) and which team is statistically expected to have a fluctuating behaviour in the near future (a lower value). While higher values for both teams mean a safer bet, a lower coefficient for one or both teams is a sign that a surprise result is more likely to happen.

Does a higher value of the Confidence coefficient for a certain team mean that the team is favourite to win the match?

The values in the Confidence columns are not intended to show which team is stronger and which team is weaker. They will tell you about how predictable are their behaviours at some point. The higher these coefficients are the safer the prediction will be. A lower value for a certain team or for both teams means that the teams are prone to surprise results and, despite what the prediction says, a surprise result is very likely to happen in that match, advising you to take action accordingly.

What languages is it available in? Can I have it in my own language?

Currently, our app is available in 10 languages English, French, Italian, German, Portuguese, Spanish, Chinese, Greek, Turkish and Croatian. If you want to have it in your language you can offer as a volunteer to translate it. For this, you should contact us for downloading the messages file _MYLANGUAGE. Translate this file and send it back to us by email as an attachment, in the same format.

Which operating systems does it support?

GoWin! is computer software and runs on Windows systems.
To ensure its full compatibility, before any release, the program is thoroughly tested. You can also run it on any Apple Mac computer with OS X and Windows installed through Boot Camp.

How to install GoWin! The Football Forecaster in order to start using its full functionality?

Installing GoWin! full version is very simple: download the setup program gowindeluxesetup.exe, then run it and follow the installation steps. Once installed, just download the license file attached to your license email and drag and drop it into the Product Key window. That’s all. Update the database and you’re all set - you are ready to start using all the capabilities of this high-tech football prediction software. If you need help, just drop a message to our Support Department.

I want to reinstall the application, I have downloaded the setup program but it won’t accept my license keys. How should I proceed? I’ve lost my license. How can I recover it?

If you need to reinstall the program, you should use the download link received together with your licence. Other versions may not work with your licence. If you do not have it anymore or have lost your license, then you may contact us to get help for recovering the lost data. It is advisable to make backup copies of both the setup program and licensing data.

What is the difference between the demo version and the registered version?

The Demo version has limited functionality. It allows you to see if it installs correctly on the specific configuration of your machine as well as its capabilities and some samples of its highest performance from several leagues. To take advantage of its performance and capabilities you should register it by purchasing a license for the full version.

How much does it cost and how can I pay for a license? Are there any hidden or additional fees?

You can pay by card, bank transfer, check or Paypal. Please check out the Buy page for more details.
On this page you can see the corresponding monthly cost for each plan. For the 6 month and longer plans there will be a single upfront payment for the entire period and the full price will be shown at checkout. Where applicable and required by law, your country’s sales tax (VAT) will be automatically added at checkout. There will not be any additional or hidden fees required to use the software.

Is it safe to buy GoWin! over the Internet?

Yes, it is completely safe. Guaranteed. It is even safer, simpler and more convenient and comes with more guarantees than purchasing it from a physical shop. You will purchase your licence from our authorized global reseller MyCommerce (since 2005), which is a well-known leader worldwide accredited in selling digital goods such as software on the Internet. Accordingly, we do not store, nor do we have access to any of your credit card or other means of payment details.

Why purchasing a license for 1 year is more advantageous? What’s the difference between the three plans?

The 1 year plan has a very low monthly cost. Overall, it is more advantageous because there is a single payment processing fee instead of 12 and also because it includes a good discount for subscribing and upfront payment for a longer period. Pay less and have it for the whole season!
Practically, in terms of functionality, there is no difference between the available plans.

If I buy the software, for how long will I be able to use it?

You can use it as long as you have an active subscription. You can pay and use the software application on a monthly, every 6 months, yearly or every 2 years basis. We do not have a lifetime plan. You can cancel your subscription anytime before the end of the subscription cycle. If not cancelled, it will automatically renew for a new cycle.

On how many computers can I use a single license?

Technically, one licence can only work on a single machine. If you need to occasionally change the computer such as because of hardware failure or simply because you purchased a new computer, just contact our Support team and we will be happy to help you move the licence. If you need it on two computers you need two separate licences. You can purchase a second licence at a discounted price if both licences are purchased at the same time.

Is this software suitable for any football league from the entire world?

Yes, of course. You can have any competition in the world, for example you can have national leagues at any level (first, second,.., youth), cup competitions, as well as world championships, continental competitions such as: World Cup, EURO, CONCACAF, Champions League, Europa League etc.. We are always interested in offering the most popular leagues, according to user preferences.

Can I use GoWin! on a Mac computer?

Yes, you can install GoWin! on your Mac computer. You can use Apple’s Boot Camp, VirtualBox or other similar application to install Windows on Mac, in addition to the default OS X system. Then, you can install the app just like on any regular Windows machine.

Can I use it for Half-Time prediction?

Yes, of course. Look for the small HT/2H/FT button on the top toolbar. It has three states: first half, second half and full time. Everything will be calculated according to this setting.

Should I manually select the games or does it do it automatically?

Both are possible. You can manually analyze and select your own games or use the Techniques for automatic selection based on thousands of parameters.

When are the database updates available?

The database updates are available everyday at around 9 am (main update) and 9 pm (odds update) UK time. At the weekend there are two additional updates at around 12 pm and 15 pm UK time to add the latest odds. The exact time depends on the complexity of the update and odds availability.

Can I get a free trial?

Sure! The free trials are held on the last weekend of each month, Friday to Monday inclusive. Just send us a message with your email address to add you onto the free trial list.